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Adding billing metrics #389

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Adding billing metrics
ntombing Aug 22, 2025
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Additional billing details
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Update to table
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Update to card subscription and additional account fee
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Removed fee waiver info and updated add account fee
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Update docs/topics/accounts/billing/index.mdx
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25 changes: 25 additions & 0 deletions docs/topics/accounts/billing/index.mdx
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Expand Up @@ -77,6 +77,31 @@ Refer to the guide [build a compliant billing offer](./guide-compliant-billing.m

To learn more, please discuss billing offers with your Account Manager.

## Usage-based billing metrics {#billing-metrics}

In addition to fixed fees, some Swan features have usage-based fees. You're charged based on actual usage during each billing period.

The following table lists each billable metric and the event that triggers billing.

| **Category** | **Metric** | **Billing trigger** |
| --- | --- | --- |
| **Accounts** | Account subscriptions | Accounts with `Verified` status that are `Enabled` and not in `Closing` or `Closed` status on the 1st of each month. Billing begins when the payment level status reaches `Unlimited`. The first and closing months are billed in full. |
| | Account member subscriptions | All additional `Enabled` members for an account (excluding the legal representative). |
| | Account opening fee | Account holders who started verification during the billing period (`Pending` banking verification status).|
| | Additional account fee | A monthly fee is charged for opening the initial account; this covers the opening of any additional accounts associated with it.|
| **Capital deposit** | Share deposit certificates | Number of capital deposit cases completed during the billing period. |
| **Cards** | Apple Pay card subscriptions | Number of cards successfully added as Apple Pay digital cards during the billing period. |
| | Apple Pay transaction fee | An additional fee for transactions made using Apple Pay. |
| | Card subscriptions | Virtual cards `Enabled` at least one day during the billing period. |
| | Card transactions | Number of card-out booked transactions (including Apple Pay). |
| | Card products | Number of card products `Enabled` for a project. Monthly fees still apply to `Suspended` card products that have at least one `Enabled` card. |
| | Physical cards printing & shipping | Number of cards shipped during the billing period. |
| | Single-use virtual (SUV) cards | Number of SUV cards created during the billing period. |
| **SEPA** | SEPA transactions | Number of transactions booked during the billing period (Instant SCT, SCT, SDD Core, SDD B2B). |
| | SEPA volume | Total amount of transactions booked during the billing period (Instant SCT, SCT, SDD Core, SDD B2B). |
| **Text messages** | Text messages | Number of Strong Customer Authentication (SCA) related text messages sent during the billing period. |


## Invoices {#invoices}

Swan **generates a dedicated invoice** automatically for all **company** account holders, generated at the same time as the [monthly account statement](../index.mdx#statements).
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